Schedule
Mon–Fri 8 a.m.–5 p.m.
Job description
Serve as a primary billing contact for assigned clients and help keep information, claims and follow-up moving accurately and on time.
Key Responsibilities
- Coordinate timely receipt of charges, patient demographics, insurance information and related documentation from client teams.
- Respond to client or patient questions involving billing, coding, insurance benefits, referrals and authorizations within the assigned role.
- Support claim submission, status review and follow-up on unpaid or unresolved accounts.
- Coordinate patient-collection follow-up and payment questions when included in the assigned workflow.
- Support provider credentialing activities and route specialized issues through the appropriate escalation path.
- Document actions, outstanding items and client communications clearly in the designated system.
Minimum Qualifications
- At least two years of relevant medical billing or revenue-cycle experience.
- Working knowledge of claims, payer follow-up, insurance benefits and common medical-practice billing workflows.
- Clear written and verbal communication with clients, patients, payers and internal teams.
- Ability to organize priorities, protect confidential information and escalate issues when needed.
