A primary care practice engaged ATS Healthcare to strengthen revenue-cycle execution and improve collection performance. ATS reports a 6% increase in collection efficiency during the measured engagement period.
At a Glance
| Client | Primary care practice |
| Location | Florida |
| Primary focus | Collection efficiency and revenue-cycle visibility |
| Reported result | 6% increase in collection efficiency |
The Challenge
The practice wanted to improve how consistently earned revenue moved through collection workflows. The engagement needed to support ongoing operations while bringing greater focus to open items and follow-up activity.
How ATS Responded
Establish the baseline | Review the current collection workflow, available reporting and areas requiring closer attention. |
Strengthen execution | Organize follow-up around open accounts, defined responsibilities and timely next actions. |
Monitor performance | Use relevant reporting and recurring review to track progress and identify exceptions. |
The Result
A 6% Improvement in Collection Efficiency
ATS reports that the primary care practice improved collection efficiency by 6% during the measured engagement period. The result reflects a more structured approach to revenue-cycle follow-up and performance visibility.
Why It Matters
Primary care practices manage recurring, high-volume administrative work alongside patient care. Clear workflows and consistent follow-up can help the team maintain control of collection activity without adding unnecessary complexity.